Using the client
Connection, sign-in or speed problems still unresolved after the help center checks.
QuickQ official email: read this before writing in
Contact for QuickQ runs through the official mailbox, and the address sits in the page footer. Describe the problem clearly and you will normally hear back the same working day. Checked August 17, 2026.
What email suits
Say which kind it is and it moves faster.
Account and subscription
Account recovery, questions about plans, receipts and billing details.
Feature suggestions
Anything you want added or changed; describing the situation makes it likelier to be taken up.
Reporting something odd
Suspicious messages, or anyone trading on the QuickQ name — tell us promptly.
What a good email contains
With the details in hand, nothing needs chasing.
Your registered mailbox
Write from the address you registered with so the account can be matched.
Device and system
State the device model and the system version.
What happened
What you did, what message appeared, and what you already tried.
Screenshots
Attach captures of the screen; plainer than prose.
A word of caution
Where accounts are involved, stay careful.
We never ask for passwords
Support will not ask for your password or a verification code, for any reason.
Check the domain
Compare the sender's domain with the address in the footer; only a match is genuine.
Reply times
Usually the same working day, with holidays pushing it back.